Knowledge Base
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Frequently Asked Questions
Getting Started
Creating or Adding Users
Groups
Enrolling
Unenrolling
Once You've Gotten Started
Learners
Accessing Content
VOD Vs. SCORM
Video on Demand
SCORM
WAVE
Streaming
Accessing DVD Videos and Written Material
Accessing USB Video and Written Materials
Features
Course Builder for SafetySoft
Custom Content
Record Keeping
Zoom for Atlantic LMS
Free Resources
Frequently Asked Questions
Troubleshooting
Tips and Tricks
Helpful Tips
Tips
Recommended Applications
How to Videos
Getting Started
Features
Troubleshooting
SCORM
Custom Content
Onboarding
SafetySoft
VOD
SCORM
Streaming
Tech Support Info
WAVE ChangeLog
Learner's Tips
Back to home
Knowledge Base
Frequently Asked Questions
Getting Started
Creating or Adding Users
Groups
Enrolling
Unenrolling
Once You've Gotten Started
Learners
Accessing Content
VOD Vs. SCORM
Video on Demand
SCORM
WAVE
Streaming
Accessing DVD Videos and Written Material
Accessing USB Video and Written Materials
Features
Course Builder for SafetySoft
Custom Content
Record Keeping
Zoom for Atlantic LMS
Free Resources
Frequently Asked Questions
Troubleshooting
Tips and Tricks
Helpful Tips
Tips
Recommended Applications
How to Videos
Getting Started
Features
Troubleshooting
SCORM
Custom Content
Onboarding
SafetySoft
VOD
SCORM
Streaming
Tech Support Info
WAVE ChangeLog
Learner's Tips
Frequently Asked Questions
A collection of our most Frequently Asked Questions and some troubleshooting in case of any issues.
Troubleshooting
The Share is Expired Error
Courses are marking as incomplete (Company Managers)
Score Marked as Incomplete After Finishing Course
Where can I submit a ticket?
How to: Reset your password within WAVE
How to: Reset your password for WAVE using "Forgot Password"
How To: Reset My Password For My atlantictraining.com Account
What sites do I need to whitelist?
Missing Key Errors
Completed Course But Did Not Receive Credit
Course previews showing as blank
Unable to load course
Courses are completed but still showing as 'Running'.
Error: Assignment has expired. Contact system administrator.
504 Error
See more
Tips and Tricks
How To: Get an E-Signature on your Documents
