Why are my characters turning into a question mark?

Did you try to mass upload some questions for your quizzes but some characters turned to question marks? If that is the case, then this article is for you.

This occurrence will happen if the character you used in your upload sheet is not within the range of ASCII characters. A common example of this is a single quotation mark.

Single right side quotation mark -> ’ 

It is commonly mixed with a quotation mark ('). If these special characters are used in an upload sheet, it will turn into a question mark because it is not being detected by the code that scans through the upload. To avoid this issue, I suggest using only characters that are within the ASCII characters list, as they will have no trouble being scanned by the code.

 

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