SCORM: Error "A fatal error has occurred, communication with the server has been lost."

Are your courses closing intermittently? This article could help you resolve your issue.

Do you encounter the error shown in the screenshot below? If you do, then we might have a solution for you.



This error occurs when your LMS is trying to decrypt Atlantic Training content. Doing so will throw an error since our content is protected from decryption.


A known solution for this issue is to include "" and "" on your no-decrypt content filtering list.


"If you need further assistance after reading this article, please submit a ticket HERE and someone from our team will assist you soon!"