In this article, we will guide you on how to access the files you ordered in ShareFile when opening the application is not feasible due to security concerns or other restrictions.
In this article, we will guide you on how to access files you ordered through ShareFile when opening the application is not feasible due to security concerns or other restrictions.
When you order files from Atlantic Training, whether they're MP4s or Raw SCORM files, we utilize ShareFile for our cloud storage solutions. We understand that some organizations may have security concerns regarding certain domains. To address this, we will provide you with a method to access the links we send without needing to deactivate any security software.
To ensure a smooth experience, we recommend accessing our provided link on a personal device, such as your smartphone or home computer, since security software is typically installed only on company computers. This approach allows you to bypass any access restrictions.
Once you have successfully opened the link, you can download the files. You can then transfer them to your company computers using a USB drive or upload them to your preferred cloud storage service, such as Google Drive.
We hope you find this information helpful.
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