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How To: Extend "Enrolled To" date on existing enrollments

Did a user not take their training before it expired? Are you looking to extend your date before the expiration hits?

Applicable Role: Company Managers or Group Managers

Prerequisites:

  • WAVE Interactive account
  • Permission to adjust enrollment details (If you believe you should have the permission, please reach out to support HERE)

Please click HERE to learn how to change an "enrolled to" date on already existing enrollments.

 

*Please note that if you have email reminders set up for your users, they will receive an email that appears a brand new enrollment has been started however, it is just a date change.

 

Should you need to re-enroll a user, please visit the article listed HERE.

 

"If you need further assistance after reading this article, please submit a ticket HERE and someone from our team will assist you soon!"