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Certificate Shows A Different Name

If you want to know how to fix certificates of completion that show a different name, then please see this article.

Applicable Role: Company Managers 

Prerequisites:

  • WAVE Account
  • Permission to view certificates (If you believe you should have the permission, please reach out to support HERE)

If you notice that a certificate of completion displays an incorrect name for a user, please create a support ticket immediately by clicking HERE. This will allow our team to address the issue promptly. If multiple users are affected, providing a list of their names will help expedite the resolution process.

 

"If you need further assistance after reading this article, please submit a ticket HERE and someone from our team will assist you soon!"