--- title: "How To: Create a User" description: Need help making an account? Look no further. --- [Skip to content](https://support.atlantictraining.com/creating-a-user#main-content) English Show submenu for translations [Submit Ticket](https://support.atlantictraining.com/kb-tickets/new?hsLang=en) ![Logo.webp\]](https://support.atlantictraining.com/hs-fs/hubfs/Logo.webp?height=40&name=Logo.webp) Open main navigation Close main navigation - English Show submenu for translations - [Submit Ticket](https://support.atlantictraining.com/kb-tickets/new) - Contact us Contact us How can we assist you? - There are no suggestions because the search field is empty. 1. [Atlantic Training Support Center: LMS Guides & FAQs](https://support.atlantictraining.com/?hsLang=en) 2. [Getting Started](https://support.atlantictraining.com/getting-started?hsLang=en) 3. [Creating or Adding Users](https://support.atlantictraining.com/getting-started?hsLang=en#creating-or-adding-users) # How To: Create a User ## Need help making an account? Look no further.                                                                                                                             *Updated: December 04, 2025* **Applicable Role:** Company Managers or Group Managers **Prerequisites:** - WAVE Interactive account - Permission to create one (If you believe you should have the permission, please reach out to support [HERE.](https://support.safetysoft.com/kb-tickets/new?hsLang=en&__hstc=4714988.2d9fc7cb258404dd7fcd123763747d5b.1752096163592.1764782751257.1764791012989.86&__hssc=4714988.1.1764791012989&__hsfp=331823229) **Step-by-step guide:** 1\. From the **Dashboard**, select **Create New User**, under Users List.   ![](https://support.atlantictraining.com/hs-fs/hubfs/image-png-Jan-04-2024-08-15-52-9657-PM.png?width=670&height=733&name=image-png-Jan-04-2024-08-15-52-9657-PM.png)   2\.Select the role of the user, and populate the fields below. A generic password will work as users can change their password when they log in.   ![](https://support.atlantictraining.com/hs-fs/hubfs/image-png-Sep-09-2025-08-39-23-4647-PM.png?width=670&height=562&name=image-png-Sep-09-2025-08-39-23-4647-PM.png)   Notes: - **Roles explained** - **Learner**: Basic user in the system. They are assigned training and can view their scores with no management abilities. - **Group Manager**: Administrative role over a select group of learners. They have the ability to assign training and view the scores of users in their group. - **Company Manager**: Administrative role over the entire company. They can assign training to all users, view scores of the entire company, and have full access to the Record Keeping feature and Custom Course Builder. - **Title**  - This could the user’s job title or position within the company. This field can also be used as a filter when managing or viewing user lists. - **Employee ID** - Can be any number or code that identifies the user in the company.   3\. Once the required fields have been filled, select **Save** to create the user.   *"If you need further assistance after reading this article, please submit a ticket* [*HERE*](https://support.safetysoft.com/kb-tickets/new?hsLang=en) *and someone from our team will assist you soon!"*    Related Links: Need a faster way to add users? Try the [Mass Create Users](https://support.safetysoft.com/how-do-i-import-users-into-safetysoft?hsLang=en) feature. Need to enroll a user? Check out this article [HERE](https://support.safetysoft.com/how-to-enroll-a-user?hsLang=en)! Want to create a user for a streaming account? Try this article [HERE](https://support.safetysoft.com/create-user-underneath-streaming-account?hsLang=en) Need to know how to suspend or remove a user? Check this article [HERE](https://support.safetysoft.com/how-to-suspend?hsLang=en)!   - [Getting Started](https://support.atlantictraining.com/getting-started?hsLang=en#main-content) - [Creating or Adding Users](https://support.atlantictraining.com/getting-started?hsLang=en#creating-or-adding-users) - [Groups](https://support.atlantictraining.com/getting-started?hsLang=en#groups) - [Enrolling](https://support.atlantictraining.com/getting-started?hsLang=en#enrolling) - [Unenrolling](https://support.atlantictraining.com/getting-started?hsLang=en#unenrolling) - [Once You've Gotten Started](https://support.atlantictraining.com/getting-started?hsLang=en#once-youve-gotten-started) - [Learners](https://support.atlantictraining.com/getting-started?hsLang=en#learners) - [Accessing Content](https://support.atlantictraining.com/accessing-content?hsLang=en#main-content) - [Video on Demand](https://support.atlantictraining.com/accessing-content?hsLang=en#video-on-demand) - [SCORM](https://support.atlantictraining.com/accessing-content?hsLang=en#scorm) - [WAVE](https://support.atlantictraining.com/accessing-content?hsLang=en#wave) - [Streaming](https://support.atlantictraining.com/accessing-content?hsLang=en#streaming) - [Accessing DVD Videos and Written Material](https://support.atlantictraining.com/accessing-content?hsLang=en#accessing-dvd-videos-and-written-material) - [Accessing USB Video and Written Materials](https://support.atlantictraining.com/accessing-content?hsLang=en#accessing-usb-video-and-written-materials) - [Features](https://support.atlantictraining.com/features?hsLang=en#main-content) - [Course Builder for WAVE](https://support.atlantictraining.com/features?hsLang=en#course-builder-for-wave) - [Custom Content](https://support.atlantictraining.com/features?hsLang=en#custom-content) - [Record Keeping](https://support.atlantictraining.com/features?hsLang=en#record-keeping) - [Free Resources](https://support.atlantictraining.com/features?hsLang=en#free-resources) - [Frequently Asked Questions](https://support.atlantictraining.com/frequently-asked-questions?hsLang=en#main-content) - [Troubleshooting](https://support.atlantictraining.com/frequently-asked-questions?hsLang=en#troubleshooting) - [Tips and Tricks](https://support.atlantictraining.com/frequently-asked-questions?hsLang=en#tips-and-tricks) - [Helpful Tips](https://support.atlantictraining.com/helpful-tips?hsLang=en#main-content) - [Tips](https://support.atlantictraining.com/helpful-tips?hsLang=en#tips) - [Recommended Applications](https://support.atlantictraining.com/helpful-tips?hsLang=en#recommended-applications) - [Onboarding](https://support.atlantictraining.com/onboarding?hsLang=en#main-content) - [WAVE](https://support.atlantictraining.com/onboarding?hsLang=en#wave) - [VOD](https://support.atlantictraining.com/onboarding?hsLang=en#vod) - [SCORM](https://support.atlantictraining.com/onboarding?hsLang=en#scorm) - [Streaming](https://support.atlantictraining.com/onboarding?hsLang=en#streaming) - [Tech Support Info](https://support.atlantictraining.com/tech-support-info?hsLang=en) - [Learner's Tips](https://support.atlantictraining.com/learners-tips?hsLang=en) [![Chill listening crop-3](https://support.atlantictraining.com/hs-fs/hubfs/Updated%20Atlantic%20Logo-3.webp?height=40&name=Updated%20Atlantic%20Logo-3.webp "Chill listening crop-3")](https://www.atlantictraining.com/) Support Hours: M-F 8:30AM - 5:00PM EST 800-975-7640 Copyright © 2026, Atlantic Training, LLC